Public Tour Cancellations  - You may cancel your reservation on any public tour up to 1 week prior to the tour for any reason. In the event of a cancellation, a gift certificate code will be provided to you so that you can apply it to any future tour.

Refund Policy - Refunds may be provided if it is requested within 48 hours of purchase as long as the purchase has been made at least 2 weeks prior to the tour. You must request the refund via email by sending an email to [email protected] and place "Cancellation Request" in the subject line. After 48 hours, your purchase falls under the cancellation policy for the corresponding tour (Public/Featured Tours or Private/Custom Tours).

Damages - You are responsible for your behavior and any damages incurred to property during and after the tour. At a tasting, you will probably be consuming more alcohol than normal. This means you should NOT "pre-party." Should you damage the tour vehicles or property at a winery, you will be held financially responsible. This does include non-traditional cleaning costs (like vomit, etc.)

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